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All Trailers Available for Local Pickup in Humboldt & Adamsville, TN. Delivery Optional Upon Request
Tenn Trailers - Trailer Dealer in Humboldt & Adamsville, TN
Humboldt (731) 249-5235Call or Text View Inventory
Adamsville (731) 249-5235Call or Text View Inventory

Privacy Policy

Privacy Policy

Last updated: April 2026

Tenn Trailers ("we," "us," or "our") operates the website www.tenntrailers.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or contact us.

1. Information We Collect

We may collect the following personal information when you use our website or communicate with us:

  • Contact information — your name, email address, and phone number when you submit our contact or quote request forms.
  • SMS / text messaging — if you opt in to receive text messages, we collect your mobile phone number and the fact that you consented to receive messages related to your inquiry (for example, after you call us or submit information through our website requesting trailer sales or service). Messaging is used for inquiry-related responses, follow-ups, and customer service as described when you opt in.
  • Usage data — information about how you browse our website, including pages visited, time spent, and referring URLs, collected automatically through Google Analytics.
  • Call tracking data — if you call us through a tracked number displayed on the site, CallRail may record the call duration and the number used.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries, quote requests, and service requests.
  • Send SMS messages you have opted in to receive, limited to your inquiry and related customer service (including responses to missed calls and follow-ups).
  • Contact you about inventory, financing options, or promotions you have expressed interest in.
  • Improve our website content and user experience using aggregated analytics data.
  • Comply with legal obligations.

Transactional vs. marketing: Messages tied to your specific inquiry or service request are treated as transactional or service-related. Separate, documented consent (for example, a clear opt-in) is required for promotional or marketing text messages, consistent with applicable rules.

3. Sharing of Information

Opt-in data and SMS consent will not be sold or shared with third parties for their own marketing purposes. We do not sell or rent your personal information to third parties. We may share your information with:

  • Google Analytics — for anonymous website usage tracking. See Google's Privacy Policy.
  • CallRail — for call tracking and analytics. See CallRail's Privacy Policy.
  • Financing partners — only if you request financing information and explicitly consent to being connected with a financing provider.
  • SMS delivery providers (e.g. Twilio) — only as needed to transmit messages you have opted in to receive. Such providers process phone numbers and message content to deliver texts; they do not use your SMS opt-in consent for their own marketing. Industry-standard keywords for HELP and STOP may be managed according to carrier and provider requirements.

4. Data Retention

We retain contact form submissions and inquiry records for up to two years for business purposes. You may request deletion of your data at any time by contacting us (see Section 7 below).

5. Cookies

Our website uses cookies to enhance your browsing experience. These include:

  • Analytics cookies (Google Analytics) — help us understand how visitors use our site.
  • Session cookies — used to maintain your filter preferences during an inventory browsing session.

You can control or disable cookies through your browser settings. Disabling cookies may affect certain site functionality.

6. Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or loss. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

  • Request access to the personal information we hold about you.
  • Request correction or deletion of your personal information.
  • Opt out of marketing communications at any time.
  • Opt out of SMS at any time by replying STOP to a message (see our Terms for supported keywords and help options).

To exercise any of these rights, please contact us at:

Tenn Trailers
Email: tenntrailers@gmail.com
Phone: (731) 249-5235
Address: 20 Sanders Bluff Rd, Humboldt, TN 38343

8. Third-Party Links

Our website may contain links to third-party websites (such as manufacturer sites and financing partners). We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

9. Children's Privacy

Our website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page will reflect when the policy was last revised. We encourage you to review it periodically.

If you have any questions about this Privacy Policy, please contact us. For SMS program details and opt-out instructions, see our Terms — Returns — Refunds page.